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Frequently Asked Questions

About your break at the AVITA Therme

Opening hours and arrival

The AVITA Therme in Bad Tatzmannsdorf has the following opening hours from September to May:

Sunday to Thursday from 9.00 am to 10.00 pm 
Friday from 9.00 am to 12.30 am 
Saturday from 9.00 am to 11.00 pm


From June to August, the following opening hours apply:

Sunday to Thursday from 9.00 am to 9.00 pm
Friday from 9.00 am to 12.30 am 
Saturday from 9.00 am to 11.00 pm


The swimming pool and sauna close 30 minutes before the stated closing time.
You can find the up-to-date daily overview at Opening Hours & Prices.

Admission is generally possible even at short notice without a booking. However, to guarantee a sun lounger, AVITA Therme recommends booking online via the online shop, as the spa may be at full capacity on busy days (weekends, public holidays).

Online sun lounger bookings can be made no earlier than 14 days in advance and only in conjunction with the purchase of a day ticket. As soon as a slot becomes available, the colour on the online calendar changes from red to green.

The current occupancy rate for the thermal baths and sauna is updated continuously and displayed as a percentage in the information bar on avita.at. It may therefore be the case that places are only available in the sauna area (for an additional charge), even though the thermal baths themselves are at full capacity.

 Yes, without a prior booking, guests will be allocated a sun lounger subject to availability on the day. On very busy days, however, the spa may be fully booked, meaning that guests without a booking will not be admitted – making an online booking via the online shop is therefore the safer option.

As the swimming and sauna areas close 30 minutes before the actual closing time, we recommend arriving well in advance so that you can still enjoy the pool and sauna areas at your leisure. You can find the current closing times for the day at Opening Times & Prices.

Yes, the current hygiene, safety and conduct rules at AVITA Therme are summarised in the Hygiene & Bathing Rules. We recommend that you take a moment to familiarise yourself with them before your first visit.

Admission and prices

You can find full details of our prices, packages and rates under Opening hours & prices.

Access to the sauna at the AVITA Therme is charged separately and is valid for the ‘Sauna Garten Eden’, including the Lady’s Spa, which is exclusively for women. You can find the current price under Opening times & prices.

Yes, in addition to the day pass, there is an afternoon pass available from 3.30 pm, an after-work pass from 6.00 pm, a 3-hour pass and a pay-as-you-go pass. Extensions to the 3-hour pass are charged per half hour.

The AVITA Therme Bad Tatzmannsdorf offers several day packages – for example, including the Romantiksteg, Deluxe Lounge, Cabana or Day Spa Lounge, some of which come with a picnic basket or spa treatment. You can find details and current prices at Day Packages.

For regular guests, there are membership schemes offering a range of benefits. You can find detailed information on this under Memberships.

A flat-rate daily charge applies to children aged 0 to 5. Reduced admission applies to children and young people aged 6 to 16. You can find the current prices under Opening times & prices.

Yes, school pupils, apprentices, those doing compulsory military service and students up to the age of 26 pay a reduced admission fee on presentation of a valid ID. You can find the current prices at Opening times & prices.

Senior citizens receive a 10 per cent discount from Monday to Friday (excluding public holidays and school holidays), and people with disabilities receive a 20 per cent discount – in each case upon presentation of appropriate proof. 

Yes, spa guests receive a 10 per cent discount on admission to the AVITA Therme.

Yes, guests staying at AVITA partner establishments (including Waldfriede, Kaplan, Weiss, Treiber, Spiegel, Simon, Martinihof and Kastell) receive a 20 per cent discount on spa admission. You will receive the required booking code directly from your host; this code can only be used to book a sun lounger online, with the discount applied, and payment must be made in advance – payment on the spot is not possible with this code.

Groups of 15 or more people receive a 15 per cent discount from Monday to Friday; groups of 20 or more receive one free ticket, and groups of 30 or more receive two free tickets. Advance booking is required for groups.

Yes, on your birthday, you will receive a 50 per cent discount on admission to the AVITA Therme (excluding the sauna, unless you are a member) upon presentation of a valid photo ID to prove your date of birth.

Loungers & Bookings

A daily flat rate applies for sun lounger reservations, per person per day. This can only be booked in conjunction with the purchase of a day ticket.

You can book your sun lounger online when purchasing a day ticket in the online shop, at the earliest 14 days in advance. You can find the costs for this under Opening Times & Prices.

Your reserved sun lounger will be held for you until 12.00. Unless you inform the spa reception of a different arrival time, the reservation will be cancelled without a refund of any payment already made.

Options include the Deluxe Deck, the relaxation and massage pool, the wave, chill and relaxation areas, several areas in the Sauna Garten Eden, the day spa lounges, as well as seasonal cabanas and romantic jetties by the organic natural swimming pond.

Yes, for an additional charge on top of the day ticket, you can book a cabana, a romantic jetty by the organic natural swimming pond or a private changing cubicle. You can find the current prices under Opening Times & Prices or under Day Packages.

In accordance with the bathing and hygiene regulations, each visitor is allocated a personal sun lounger. The use or reservation of additional sun loungers for accompanying persons is not permitted. Depending on availability, sun loungers may only be exchanged at the reception desks.

The AVITA online shop accepts major credit cards (VISA, Mastercard) as well as Sofortüberweisung. Vouchers from AVITA Resort, Wellcard and Webhotels are also accepted.

Sauna Garten Eden

There are a total of 24 saunas throughout the AVITA Resort: 16 in the Sauna Garten Eden for day visitors, 4 in the Lady’s Spa exclusively for women, and 4 in the hotel’s own AVITA Exklusiv wellness area. 

In accordance with the bathing and sauna regulations, the minimum age for all sauna areas at the AVITA Therme is 13 years (must have reached the age of 13).

The sauna area at AVITA Therme is generally mixed-use – with the exception of the Lady’s Spa, which is reserved exclusively for women.

The Sauna Garten Eden is the AVITA Therme’s sauna complex, featuring 16 wellness saunas, an open-air nude swimming pool and daily special infusions.

Yes, according to the bathing and sauna regulations, you may only use the sauna cabins and sauna pools at the AVITA Thermal Spa whilst unclothed. We recommend wearing a bathrobe or sauna kilt when moving between the different areas.

The AVITA Resort’s sauna complex ranges from classic Finnish saunas to the mine sauna, the tepidarium, the brine steam oasis and the herbal steam bath, right through to the speciality saunas: the snow sauna, the event lake sauna and the Uhudler sauna. At the Lady’s Spa, a Finnish sauna, bio sauna, steam bath and an infrared lounge complete the range of facilities exclusively for women. You can find the full overview here.

 

At the Lady’s Spa, women have four different areas at their disposal:

  • Steam bath at 42–45 °C
  • Finnish infusion sauna at 90 °C
  • Infrared lounge at 38–42 °C
  • Bio sauna at 55–65 °C

As well as four ladies’ saunas, the Lady’s Spa offers cosy nooks to relax in, aromatic scents and a refreshment corner with water. Women’s magazines also provide something to read during relaxing breaks.

Garden of Eden Sauna:

  • Snow sauna –11 to –5°
  • Uhudler arbour sauna 80–100°
  • Uhudler “Kellerstöckl” sauna 80–100°
  • Event Lake Sauna 80–100°
  • Infrared double cabins 45–48°
  • Finnish infusion sauna 80–100°
  • Tepidarium 37–39°
  • Suhle steam bath 38–42°
  • Brine steam oasis 42–48°
  • Herbal steam bath 45–50°
  • Infrared cabin 45–48°
  • Ice Magic 80°
  • Darre 65°
  • Steam bath 42–48°
  • Bio sauna 40–55°
  • Mine sauna 70–80°


Lady’s Spa:

  • Infrared lounge 38–42°
  • Steam bath 42–45°
  • Bio sauna 55–65°
  • Finnish sauna 80–100°

You can find a complete overview and further information about the saunas here.

The snow sauna at the AVITA Resort is Austria’s first sauna of its kind: a chamber filled with soft, powdery snow made from water and air, designed to provide gentle cooling after a sauna session.

The Event Lake Sauna is a special sauna in the Sauna Garden of Eden, where the sauna masters perform special show infusions at set times. 

The Uhudler Sauna is dedicated to Uhudler, a wine speciality from southern Burgenland. Two sauna cabins – the Uhudler Laube and the Uhudler Kellerstöckl – are designed in the style of a typical southern Burgenland ‘Kellerstöckl’.

The AVITA Therme’s in-house sauna masters are professionally trained and pamper guests every day with a variety of themed and special infusions.

There are a number of saunas where you can perform the sauna infusions yourself. You can find a detailed overview in our sauna programme.

The infusions are included in the standard sauna price. Exceptions are guided infusions and the show infusions in the Event Lake Sauna. You can attend these for a small additional charge per infusion. You can find the current prices under Opening Times & Prices.

Yes, at the sauna bar in the Sauna Garten Eden you’ll find refreshing drinks to enjoy between sessions.

Yes. The Lady’s Spa is the AVITA Therme’s dedicated wellness and sauna area exclusively for women. It therefore offers a special retreat for female visitors who prefer to enjoy the wellness facilities amongst themselves.

Yes. The Lady’s Spa is particularly well suited for a spa day with friends, a girls’ day out or a mother-daughter getaway. As well as the four saunas on offer, there are quiet corners where you can relax and unwind.

As well as the Sauna Garten Eden, guests at the AVITA Resort can also use the Lady’s Spa. In total, there are 24 wellness saunas available to hotel guests – including four saunas specifically for women in the Lady’s Spa, as well as four further saunas exclusively for hotel guests.

You can find the latest information on this at Opening hours & prices.

 

Lady's Spa

The Lady’s Spa is a wellness and sauna oasis exclusively for women, featuring four saunas, cosy quiet corners and a refreshment and reading area. Access is included in the sauna add-on ticket for women.

You can find the latest information on this at Opening hours & prices.

At the Lady’s Spa, women have four different areas at their disposal:

  • Steam bath at 42–45 °C
  • Finnish infusion sauna at 90 °C
  • Infrared lounge at 38–42 °C
  • Bio sauna at 55–65 °C

As well as four ladies’ saunas, the Lady’s Spa offers cosy nooks to retreat to, aromatic scents and a refreshment corner with water. Women’s magazines also provide something to read during relaxing breaks.

Yes. The Lady’s Spa is the AVITA Therme’s dedicated wellness and sauna area exclusively for women. As such, it offers a special retreat for female visitors who prefer to enjoy the wellness facilities amongst themselves.

Yes. The Lady’s Spa is particularly well suited for a spa day with friends, a girls’ day out or a mother-daughter getaway. As well as the four saunas on offer, there are quiet corners where you can relax and unwind.

Guests at the AVITA Resort can make use of both the Sauna Garten Eden and the Lady’s Spa. In total, there are 24 wellness saunas available to hotel guests – including four saunas specifically for women in the Lady’s Spa, as well as four further saunas exclusively for hotel guests.

Pools, facilities & relaxation areas

The AVITA Therme has a total of 15 pools with different water temperatures, covering a water surface area of around 2,000 m². You can find a complete overview at Water World.

Pools at the AVITA Therme:

  • Relaxation pool 34°
  • Adventure pool 36°
  • Relaxation pool 36°
  • Sports pool 28°
  • Gentle pool 28°
  • Whirlpool 36°
  • Massage pool 36°
  • Children’s pool 36°
  • Organic natural swimming pond (subject to season)

Pools at the Sauna Garten Eden:

  • Nude swimming pool 36°
  • Cold water pool 10–20°
  • Kneipp pool 26°/10–20°
  • Warm pool 34°
  • Plunge pool 10–20°

 

The organic natural swimming pond is a naturally treated swimming pond with an integrated adventure pool and charming, romantic jetties where you can relax right by the water’s edge.

There is a children’s pool in the indoor area; there is no separate children’s pool in the outdoor area.

Yes, you can have your favourite drink served to you at the pool bar without having to leave the thermal waters.

Yes, in addition to the Deluxe Deck, the AVITA Therme offers its own relaxation areas within the spa complex as well as relaxation areas in the sauna complex for guests seeking a particularly peaceful atmosphere. You can find an overview of the areas here.

The AVITA Therme offers a variety of relaxation areas. These include, amongst others, the ‘Chill’ relaxation room and the ‘Well’ relaxation room in the spa area, four relaxation rooms in the Sauna Garten Eden, the Romantic Garden, the Deluxe Deck and the Day Spa lounges.

At the Sauna Garten Eden, four retreat areas – Panorama, Meditativ, Lenzia and Amica – await you. They offer relaxing breaks between sauna sessions and infusions.

The Deluxe Deck is an exclusive relaxation and sunbathing area featuring high-quality loungers and a special service provided by the AVITA pool crew; it can be booked as a Deluxe Lounge for an additional charge.

The Day Spa Lounges are particularly exclusive, bookable relaxation areas – ideal when combined with a spa treatment or a romantic day for two.

Yes. The Romantic Garden features, amongst other things, hammocks, suspended swings and spacious sunbathing areas. The hotel garden also offers a peaceful retreat amidst the greenery and is reserved exclusively for hotel guests.

Yes. The Day Spa Lounges offer a private retreat for two within the AVITA Therme. In addition, Deluxe Lounges and other bookable retreats are available, amongst other options.

Culinary at the AVITA Thermal Spa

You can enjoy a meal at the MEDITA spa restaurant, which has a Mediterranean and southern European atmosphere. Treat yourself to crisp salads, homemade pasta, burgers, delicious steaks, grilled fish and much more. 

Appropriate outerwear must be worn when entering the AVITA Thermal Spa dining area – at the very least, a T-shirt or a bathrobe is required. Food and drink may only be consumed in the restaurant area.

No, according to the spa regulations, you are not permitted to bring in or consume your own food and drink in the spa area. Food and drink may only be consumed in the catering area.

Fitness Centre

The air-conditioned fitness centre offers a spacious training area covering 200 m².

There are 25 modern Technogym strength and cardio machines available for training. These include, amongst others, treadmills, exercise bikes and cross-trainers. Various strength training machines, as well as numerous barbells and dumbbells, complete the range of equipment.

Yes. Use of the fitness centre is included for guests staying at the AVITA Resort.

Yes, the 200 m² air-conditioned fitness centre, equipped with 25 Technogym machines, is available to day guests for an additional charge. Please see Opening Hours & Prices for further details.

In accordance with the bathing and hygiene regulations, use of the fitness centre is at your own risk. Sportswear, particularly trainers, is essential, and you must bring your own towel.

Yes. During the specified supervision hours, qualified fitness trainers are on hand to answer questions and provide guidance. The current supervision hours are listed on this page.

Bath towels, clothing & shop

Yes, you can hire a bath towel on site. Alternatively, a beach bag containing a bathrobe and bath towels is available. You can find the current prices under Opening Hours & Prices.

Yes, a bathrobe can be hired individually or as part of a set with bath towels to use as a beach bag. See Opening Hours & Prices for details.

Yes, the AVITA Thermenshop offers, amongst other things, swimwear and wellness products, Italian fashion and sun protection products for use by and in the water.

Swimming and Hygiene Rules

Yes, but only at a low volume or with headphones. In the quiet rooms, making phone calls and using smartphones or tablets with sound are strictly prohibited.

According to the pool rules, taking photographs or filming other bathers is not permitted without their express consent – out of respect for the privacy of all guests.

No, according to the spa regulations, animals are not permitted in the AVITA Therme. This rule applies exclusively to the spa and sauna areas for day visitors – at the AVITA Hotel, dogs are welcome in certain room categories and areas. Assistance dogs are exempt from this rule.